Arc Portal · Customer portal
Give your customers their own front door.
A signed-in portal, in your colours, where a customer sees everything they have going with you: approve the quote, pay the invoice, follow the repair, ask for a change. No phone tag.
Closed beta · Now onboarding UK small businesses · Set up with a real person
Arc Portal
One login, every business they use
Invite-only, so only your customers get in. Your brand leads inside; the login is theirs and works across every business on Arcify.
- Invite from the customer record
- Your logo, name and accent throughout
- Built for the phone first
- Only the tabs your business runs: bookings, support, jobs, hire, money
- Their own security: password and two-factor
- Sign in from any email you send them
Arc Portal
Acts and asks
Some buttons take effect the moment they are pressed. Others ask you to confirm. The portal never lets a customer mistake one for the other.
- Approve a quote: work starts, and it says so in money before the button
- Pay an invoice on a hosted card page
- Ask to move, extend or cancel: you confirm, they see the answer
- A declined ask carries your reason
- Book a class or session in-portal
- Book in a repair through your own form, built in Forms
Arc Portal
Status they can trust
The same words your desk uses, narrated for a civilian. No softer synonyms, so the portal and the workshop tell one truth.
- Repairs: Received → Diagnosing → Quote sent → Ready to collect
- Hires: reserved, out, returned, and overdue says so plainly
- Bookings: requested, confirmed, arrived, completed
- Invoices: sent, part-paid, paid or overdue
- Photos and documents you chose to share
- Every act lands on the same customer record
Arc Portal
Talk in one thread
Support tickets and repair messages, customer-visible only. Internal notes never leak.
- Raise a ticket with photos
- Reply on the thread from either side
- Authorship is unmistakable: you, the business, or the system
- Notifications deep-link straight to the thing
- Multiple businesses, one account, no re-registering
- Powered by Arcify in the footer, your name everywhere else
Better together
Works with the rest of the suite
Arc Portal shares its data with every other Arcify app. These are its closest neighbours.
Built for
Trades that run on Arc Portal
Repair shopsRun the whole repair shop from one screen.
Book-ins, the repair itself, parts, the till and VAT tracked as you go, with the customer typed in once and the invoice waiting at collection.
See how →Hire & rentalKnow what is out, what is due back, and what it earned.A hire hub with week lanes and a day sheet, kit with serials, deposits and damage handled, and the invoice raised when it comes back.
See how →Tattoo & piercingDeposits taken, sittings booked, artists paid right.Long bookings with deposits, multi-session pieces billed once, chair rent or commission for self-employed artists, and a portfolio site from the same login.
See how →Class studios & gymsFill every class. Keep every member.Classes with capacity, series and a waitlist that promotes itself, passes with credits, memberships, and the money reconciled without a second tool.
See how →See Arc Portal with your numbers.
Ask for early access and we will set the whole suite up with you, your data in it, in one session.